Duration

52 Weeks

CRICOS Course Code

115474K

Course Fees

AUD$ 10000

Enrolment Fees

AUD$ 200

Material Fees

AUD$ 2000

This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

General Requirements:

  • International students must be over 18 years old.
  • Meet and hold a VISA with study rights in Australia.
  • Basic computer skills
  • The ability to work independently and as a team.
  • Patience and the ability to relate easily to people.
  • A desire to improve your leadership skills.


Academic Requirements:

  • Successful completion of Year 12 or equivalent and/or above – or
  • Experience in an aged care or nursing environment.


English Language Requirements as follows:

  • IELTS 6.0 overall (no less than 5.5 in each band) or equivalent test result, or General English / EAP at the Upper Intermediate level from an approved ELICOS provider
  • Any AQF qualification at the Certificate IV or above in any discipline area delivered and assessed in English only will be deemed as meeting both the academic and English language entry requirements.

Physical requirements

  • Participants must be able to undertake the physical tasks required in this role including manual handling using equipment in an aged care setting.

Requirements for the work placement

  • A Police Clearance Certificate is mandatory prior to your work placement; you must undertake a Federal Police Check (AFP) or NSW Police check (it must be no less than 3 years old). This can be done through a website.
  • Working with Children check and relevant immunisation check.

These checks will be completed at the start of the course and prior to industry work placement. Our staff will advise and can assist you to complete these checks.


People pursuing a career in a facility such as a Nursing Home, Hostel, Residential Care Facility, Aged Care Facility, Retirement Village or Community Health Care Centre.

  • Graduates may seek employment in the following jobs:
  • Community Program Coordinator
  • Residential Care Worker
  • Support Worker (Community Services)
  • Care Supervisor
  • Accommodation Support Worker
  • Personal Care Worker
  • Assistant Hostel Supervisor
  • Day Activity Worker
  • Care Team Leader
  • Aged care worker

Students require to complete total of 18 units:

  • 15 core units
  • 3 elective units

Core Units:

  • CHCADV001 Facilitate the interests and rights of clients
  • CHCAGE001 Facilitate the empowerment of older people
  • CHCAGE003 Coordinate services for older people
  • CHCAGE004 Implement interventions with older people at risk
  • CHCAGE005 Provide support to people living with dementia
  • CHCCCS006 Facilitate individual service planning and delivery
  • CHCCCS011 Meet personal support needs
  • CHCCCS023 Support independence and wellbeing
  • CHCCCS025 Support relationships with carers and families
  • CHCDIV001 Work with diverse people
  • CHCLEG003 Manage legal and ethical compliance
  • CHCPAL001 Deliver care services using a palliative approach
  • CHCPRP001 Develop and maintain networks and collaborative partnerships
  • HLTAAP001 Recognise healthy body systems
  • HLTWHS002 Follow safe work practices for direct client care

Elective Units:

  • BSBLDR402 Lead effective workplace relationships 
  • CHCAGE002 Implement falls prevention strategies 
  • CHCCCS017 Provide loss and grief support 

Work Placement:

Student must need to complement 120 hours of work placement to complete the course.


Students study full time mixed mode of delivery that integrates:

  • Scheduled hours for face-to-face classes (15 hours per week during term)
  • Scheduled hours for online classes (5 hours per week during term)
  • Additional self-study to revise and reinforce areas of knowledge, assessment research and assessment preparation and completion.

RPL and credit transfer can be applied for at the time of enrolment or during orientation and the original or certified copy must be provided. A fee is payable for assessing your RPL status or processing your credit transfer. Please refer to our price lists in the handbook and website.


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