104 Weeks

CRICOS Course Code


Course Fees

AUD$ 24000

Enrolment Fees

AUD$ 200

Material Fees

AUD$ 2000

This qualification reflects the role of community services workers involved in the delivery, management, and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards, and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

General Requirements:

  • International students must be over 18 years old.
  • Meet and hold a VISA with study rights in Australia.
  • Basic computer skills
  • The ability to work independently and as a team.
  • Patience and the ability to relate easily to people.
  • A desire to improve your leadership skills.

Academic Requirements:

  • Successful completion of Year 12 or equivalent and/or above – or
  • Experience in an aged care or nursing environment.

English Language Requirements as follows:

  • IELTS 6.0 overall (no less than 5.5 in each band) or equivalent test result, or General English / EAP at the Upper Intermediate level from an approved ELICOS provider
  • Any AQF qualification at the Certificate IV or above in any discipline area delivered and assessed in English only will be deemed as meeting both the academic and English language entry requirements.

Physical requirements

  • Participants must be able to undertake the physical tasks required in this role including manual handling using equipment in an aged care setting.

Requirements for the work placement

  • A Police Clearance Certificate is mandatory prior to your work placement; you must undertake a Federal Police Check (AFP) or NSW Police check (it must be no less than 3 years old). This can be done through a website.
  • Working with Children check and relevant immunisation check.

These checks will be completed at the start of the course and prior to industry work placement. Our staff will advise and can assist you to complete these checks.

  • Community services worker
  • Early intervention worker
  • Group facilitator
  • Program coordinator
  • Youth officer
  • Welfare worker
  • Case worker

Students require to complete total of 20 units:

  • 12 core units
  • 8 elective units

Core Units:

  • CHCCCS004 Assess co-existing needs.
  • CHCCCS007 Develop and implement service programs.
  • CHCCCS019 Recognise and respond to crisis situations.
  • CHCCSM013 Facilitate and review case management.
  • CHCDEV005 Analyse impacts of sociological factors on people in community work and services.
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence.
  • CHCDFV001 Work with diverse people.
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety.
  • CHCLEG003 Manage legal and ethical compliance.
  • CHCMGT005 Facilitate workplace debriefing and support processes.
  • CHCPRP003 Reflect on and improve own professional practice.
  • HLTWHS003 Maintain work health and safety.

Elective Units:

  • BSBPEF401 Manage personal health and wellbeing.
  • BSBTWK503 Manage meetings.
  • CHCDIV003 Manage and promote diversity.
  • CHCCOM003 Develop workplace communication strategies.
  • CHCCSL001 Establish and confirm the counselling relationship.
  • CHCDIS017 Facilitate community participation and social inclusion.
  • CHCADV002 Provide advocacy and representation services.
  • CHCDIS017 Facilitate community participation and social inclusion.

Work Placement:

Student must need to complement 400 hours of work placement to complete the course.

Students study full time mixed mode of delivery that integrates:

  • Scheduled hours for face-to-face classes (15 hours per week during term)
  • Scheduled hours for online classes (5 hours per week during term)
  • Additional self-study to revise and reinforce areas of knowledge, assessment research and assessment preparation and completion.

RPL and credit transfer can be applied for at the time of enrolment or during orientation and the original or certified copy must be provided. A fee is payable for assessing your RPL status or processing your credit transfer. Please refer to our price lists in the handbook and website.

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